SMDR Receiver & Listener. Real-time, fail-tolerant SMDR data logging.

SMDR Listener

Our Advanced PBX Data Logger software opens a TCP socket and listens for the stream of SMDR data from a compatible PBX system (see the table below). Our SMDR listener saves each call record to a log file or database in real-time.

SMDR Receiver

In our classification, the SMDR receiver works with the RS232 or COM port. Our PBX Data Logger software opens the COM port and processes all incoming data. If it is required, the SMDR receiver can send commands to the PBX. For example, a login and password.

How does it work?

1. The logger receives all incoming data. If you want, the logger can save this data to one or more log files (for example, one per month). We always recommend creating log files. It is the first part of the fail-tolerant system. You can always restore data from these files later. You may stop on this step and get a simple system, but you may get more.
2. The logger can parse SMDR data to rows and columns, and store this tabular data to a SQL table. The main goal here is to prepare data for reporting. Any programmer can build a nice report from the prepared data. Our free PBX Reports utility also uses data from a database and provides more than 30 ready-to-use reports.

How to configure the connection between your PBX and the SMDR listener?

1. Go to the administration console for PBX. Most modern PBXs allows configuring PBX parameters using your browser and the web interface:

• Set the IP address to the IP of the listener server (where our logger will be executed).
• Set the TCP port to the appropriate port (if it is possible). We recommend using port numbers greater than 10000. The same port number you should use in our SMDR listener interface too.
• You may look at the generic tutorial here.

2. Configure logging to a log file. It is the first part of the fail-tolerant system. You can always restore data from these files later.

3. Optionally configure logging to a SQL database.

PBX compatibility list