Nortel Norstar Standard. SMDR/CDR data format and connection settings

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Station Message Detail Recording 6 (SMDR6)

The Station Message Detail Recording 6 (SMDR6) is a unit that connects to your Norstar Key System Unit (KSU) to record call activity. Each time a telephone call is made to or from your company, the information about the call is recorded. When the call is completed, information about the call is printed out in Call Records

Programming SMDR6

To access the SMDR6 Administration menu press [Feature] [9] [*] [2]. The display shows: SMDR6 Admin. Then configure following options as:

Printer: 38400 (press [CHANGE] to set new baudrate)
Format: SL-1 or SL-1 CLID (press [SHOW] then [CHANGE])
Report: All (output info about all calls)
Language: English
Access codes: leave unchanged
Feature: F999

Note: If you use M7100/M7208 telephones for programming SMDR6 use following buttons as:

[*] - NEXT
[O] - SHOW
[#] - CHANGE

Errors

When you use the FEATURE 9 * 2 code you may see some error messages:
INACTIVE FEATURE. That error message indicates that there is a problem with the connection between the phone system and the SMDR6 box. That connection is made using a standard RJ11 telephone cord (the same type of cord you would use to plug a telephone).
PRINTER PROBLEM. This error appears if connection between the SMDR6 unit and a computer is broken or our software is not active. Please, verify the following: cable (you need a straight serial cable, not a NULL cable), a COM port number, baud rate, launch our software on your computer.

Configuring PBX Logger

COM port settings

Set communication parameters:

Baud rate: 38400
Data bits: 8
Parity: None
Stop bits: 1
Hardware flow control: enable all options

Modules

Module -> Query Parse Filter -> Parser -> [Nortel Norstar SL-1] or [Nortel Norstar SL-1 CLID]

Selecting the correct parser for Nortel Norstar Standard

Nortel Norstar Standard

Data items

Description	Data type	Column name
Call time	datetime	CALL_TIME
Line	string	TRUNK
Station	string	EXT
Direction	string	DIRECTION
Ring	datetime	RING
Phone	string	DIALED_PHONE
Caller phone	string	CALLER_PHONE
Name	string	ACC
DNIS number	string	DNIS
PRI service	string	FLAG2
BC	string	FLAG3
Hospitality	string	FLAG4
Call duration	datetime	CALL_DURATION
Call duration (s)	integer	CALL_DURATION_S
Record type	string	CALL_TYPE
Record type 1	string	FLAG1

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Capturing and exporting SMDR or CDR data in real-time to your database is a standard feature of the logger. Follow this link

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