PBX Reports - free call accounting, reporting and monitoring software

For Windows 2000 - Windows 11 (2022) (incl. Server, x86 and x64). Latest version: 4.0.3 build 1111. November 11, 2024.

Brief description:

Our PBX Reports call monitoring and reporting software provides many options than traditional call accounting software at free for customers who purchased the Professional or Enterprise license. Options include traffic analysis reports, call center reports, viewing reports by sites, departments, divisions, extensions, trunks, and more.

What problems can be solved with PBX Reports?

Our solutions help organizations cut costs, increase productivity, improve customer service, track employee productivity, optimize marketing spend effectiveness, enhance security.

Note! PBX Reports is included in the installation package with our PBX Data Logger

Getting started is easy. PBX Reports is ready!

After installation, start PBX Reports from the Start Menu. Configure Advanced PBX Data Logger to write SMDR data to a newly created database.

PDF Manual

PBX Reports PDF Manual

Screenshot:

Features:

Multi-site and multi-PBX. Capability to build reports for multiple sites, departments, divisions, and PBX;

Many reports. More than 20 predefined reports (traffic reports, detailed reports, summary reports call center reports). Each report can be filtered by site, department, division or extension or by a user-defined filter;

Cost. The program can calculate a call cost automatically for corresponding reports;

Graphics and histograms. Several summary and traffic reports can be outputted as graphics or histograms;

Export to PDF, Word. All reports can be saved to Adobe PDF or MS Word files;

Scheduled reports. The PBX Reports can send scheduled reports to administrators via email or store it on a network drive;

Web reports. Build-in HTTP server allows administrators or users to build and view reports from remote computers;