1. Go to 11.1 Maintenance → Main.
2. Set Port to LAN.
3. Under Print Information select which items you would like to get in the SMDR output.
3.1 Date format: MM-DD-YY.
3.2 Time format: 24H.
4. Click on SMDR Options tab.
5. Note the default SMDR Port Number and Password. (These can be changed at your own discretion, but for this document we will use the default settings.)
Configuring PBX Data Logger as a TCP client
Our software should work in the TCP client mode. It means that our software will initiate connection with the PBX and the PBX will work as a server. Add one or several PBX IP addresses here (the IP address of the (none)). The port number should match the port that you have defined within the PBX (2300 in the example below).
1. Add a new configuration with the TCP data source (if you didn't it before).
2. Configure the TCP settings as shown below.
192.168.1.220
2300
192.168.1.220:2300
6. Configure our software to send password to the PBX.
By default, the Panasonic NS1000 system requires a username/password (default: SMDR/PCCSMDR) to connect to the TCP/IP feed.
You must activate the "Panasonic KX-NCP1000" data query plugin (the plugin name on the image below is just an example), click the "Setup" button and specify the password:
Note: this feature is available in the Trial, Professional and Enterprise versions only.
Panasonic KX-NSX2000
Panasonic KX-NSX2000
Activating SMDR records for all calls
On the "SMDR options" page just enable condition codes to enable call logging for all stages "RC" and "AN". "RC" stands for received and "AN" for answered.
PBX rejects connections
In this case the logger received "Rejected" when it tries to connect.
Solution: try to change the default SMDR TCP port number from 2300 to 22300 in everywhere (the PBX settings, the settings in our software), and reboot your PBX.
The logger, as a standard feature, captures and exports SMDR or CDR data in real-time, sending it to your database. Check our article about call logging to a database.
Quick jump to the connection settings for other PBXs or connection formats ↴
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