Avaya MERLIN 1030. SMDR/CDR data format and connection settings

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Avaya Merlin

PBX Limitations

100 records queue
15 digits for dialed numbers
CAS can't run in parralel with Merlin Legend Reporter (only one serial available)
inside calls are not recorded
on power failure the calls on PBX buffer are lost

Configuration

You must login as System Manager in order to change the following:

SMDR Calls Recorded on Call Report: Options → SMDr → Call Report>Selector In/Out → Enter → Back → Back
SMDR UDP Calls Recorded on Call Report: Options → SMDR → UDP → Select Log Incoming/Outgoing → Enter → Back → Back
SMDR Call Length: Options → SMDR → Call Length → Drop → 0 (seconds) → Enter → Back → Back
SMDR Call Report Format: Options → SMDR → Format → Select ISDN SMDR → Enter → Back → Back
SMDR Account Code Format: Options → SMDR → Auth Code → Select Authorization Code → Enter → Back → Back
SMDR Talk Time: Options → SMDR → TalkTime → Select Enable → Enter → Back → Back

Further information can be found in Avaya Merlin Reference Manual at pages: 758-773.

Selecting the correct parser for Avaya MERLIN 1030

Avaya MERLIN 1030

Data items

Description	Data type	Column name
Call time	datetime	CALL_TIME
Phone	string	DIALED_PHONE
Direction	string	DIRECTION
Call duration	datetime	CALL_DURATION
Call duration (s)	integer	CALL_DURATION_S
Line	string	FLAG2
Extension	string	EXT
Account	string	ACC

Interested in reports for PBX usage?

The PBX Reports utility that we provide includes a variety of reporting options such as manual, scheduled, and email, alongside a built-in web server and more. Implement your call accounting system for Avaya MERLIN 1030. Check our PBX Reports utility.

Want PBX call logs in a database?

The standard functionality includes the logger capturing and exporting SMDR or CDR data in real-time to your database. Check our article about call logging to a database.

Avaya MERLIN 1030 related connection settings

Avaya IP Office 500 (CSV)
Avaya IP Office Phone (CSV)
Avaya MERLIN 3070
Avaya Merlin Magic
Avaya MultiVantage (Unformatted Output Format ACM 4.0+)

Quick jump to the connection settings for other PBXs or connection formats ↴

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