Avaya ACM3 (Custom User Format). SMDR/CDR data format and connection settings

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Selecting the correct parser for Avaya ACM3 (Custom User Format)

Avaya ACM3 (Custom User Format)

Data items

Description	Data type	Column name
Call time	datetime	CALL_TIME
Call duration (s)	integer	CALL_DURATION_S
Condition code	string	CALL_TYPE
Direction	string	DIRECTION
Dialed phone	string	DIALED_PHONE
Caller phone	string	CALLER_PHONE
Extension	string	EXT
Trunk	string	TRUNK
Member	string	FLAG1
Account	string	ACC
Auth code	string	AUTH

Interested in reports for PBX usage?

Our PBX Reports utility offers various manual, scheduled, and email reports, includes a built-in web server, and more. You can set up your call accounting system for Avaya ACM3 (Custom User Format). Check our PBX Reports utility.

Want PBX call logs in a database?

The logger, as a standard feature, captures and exports SMDR or CDR data in real-time, sending it to your database. Check our article about call logging to a database.

Avaya ACM3 related connection settings

Avaya (Unformatted Output Format ACM 4.0+)
Avaya (cost)
Avaya Aura S8800 (Customized Output Format ACM 6.3+)
Avaya CMS (Split Feed)
Avaya Communication Manager (Customized Output Format ACM 6.3+)

Quick jump to the connection settings for other PBXs or connection formats ↴

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