Avaya (cost). SMDR/CDR data format and connection settings

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Avaya Communication Manager 4.X

1. Change node-name ip and add a new entry that hosts our PBX Data Logger application.
2. Change ip-services add a new entry of CDR1, and fill out the rest of the values. If you go to page three, you may need to set the "Secure" or "Reliable" option to N.
3. Change system cdr and setup the link how you want it outputted.
4. Disable the switch for "Legacy" output.
5. Our software expects date in MMDDYY format if nothing else is specified explicitly.

Our software does not support Reliable Session Protocol. You need to select another protocol type in your PBX

Selecting the correct parser for Avaya (cost)

Avaya (cost)

Data items

Description	Data type	Column name
Code	string	FLAG1
Direction	string	DIRECTION
Line	string	EXT
Station	string	FLAG2
Phone	string	DIALED_PHONE
Call time	datetime	CALL_TIME
Call duration	datetime	CALL_DURATION
Call duration (s)	integer	CALL_DURATION_S
Cost	float	COST
Account	string	ACC

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Capturing and exporting SMDR or CDR data in real-time to your database is a standard feature of the logger.. Follow this link

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