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Avaya (cost). SMDR/CDR data format and connection settings


This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Avaya Communication Manager 4.X

1. Change node-name ip and add a new entry that hosts our PBX Data Logger application.
2. Change ip-services add a new entry of CDR1, and fill out the rest of the values. If you go to page three, you may need to set the "Secure" or "Reliable" option to N.
3. Change system cdr and setup the link how you want it outputted.
4. Disable the switch for "Legacy" output.
5. Our software expects date in MMDDYY format if nothing else is specified explicitly.

Our software does not support Reliable Session Protocol. You need to select another protocol type in your PBX

Selecting the correct parser for Avaya (cost)

Parser Selection For Avaya (cost) - SMDR/CDR call logging & accounting

Avaya (cost)

Avaya (cost)

Data items

DescriptionData typeColumn name
CodestringFLAG1
DirectionstringDIRECTION
LinestringEXT
StationstringFLAG2
PhonestringDIALED_PHONE
Call timedatetimeCALL_TIME
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
CostfloatCOST
AccountstringACC

Interested in reports for PBX usage?

Choose our PBX Reports utility, equipped with manual, scheduled, and email reporting options, a built-in web server, and more. Implement your call accounting system for Avaya (cost). Check our PBX Reports utility.

Want PBX call logs in a database?

Capturing and exporting SMDR or CDR data in real-time to your database is a standard feature of the logger. Check our article about call logging to a database.

Avaya related connection settings

Avaya (Printer Output Format ACM 4.0+)
Avaya (Unformatted Output Format ACM 4.0+)
Avaya ACM3 (Custom User Format)
Avaya Aura S8800 (Customized Output Format ACM 6.3+)
Avaya CMS (Split Feed)

Quick jump to the connection settings for other PBXs or connection formats ↴

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