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Mitel 5000. SMDR/CDR data format and connection settings


This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Configuring PBX Data Logger as a TCP client

Our software should work in the TCP client mode. It means that our software will initiate connection with the PBX and the PBX will work as a server. Add one or several PBX IP addresses here (the IP address of the (none)). The port number should match the port that you have defined within the PBX (4000 in the example below).

1. Add a new configuration with the TCP data source (if you didn't it before).

TCP/IP Data Interface

2. Configure the TCP settings as shown below.

TCP Client Mode - Mitel 5000

192.168.1.220

4000

192.168.1.220:4000

Configuring a data parser

You need to activate the "ASCII data query plugin" and specify the password request. Please remove the password on your PBX because the request string depends on this password. The request string for the empty password is:

#02#00#00#00#84#00

Data Parser for Mitel 5000

Mitel 5000

Data Request

List of Data Requests

Data items

DescriptionData typeColumn name
Call typestringCALL_TYPE
ExternalstringEXT
TrunkstringTRUNK
PhonestringDIALED_PHONE
Call timedatetimeCALL_TIME
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
CostfloatCOST
AccountstringACC

Interested in reports for PBX usage?

We provide the PBX Reports utility, featuring a range of manual, scheduled, and email reports, a built-in web server, among other features. Implement your call accounting system for Mitel 5000. Check our PBX Reports utility.

Want PBX call logs in a database?

This standard feature allows the logger to capture and export SMDR or CDR data in real-time directly to your database. Check our article about call logging to a database.

Mitel 5000 related connection settings

Mitel 3300 ICP (Universal)
Mitel 5000 CP
Mitel CS-5000
Mitel SX 200 EL
Mitel SX 2000

Quick jump to the connection settings for other PBXs or connection formats ↴

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