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Shoretel 9. SMDR/CDR data format and connection settings


This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Selecting the correct parser for Shoretel 9

Parser Selection For Shoretel 9 - SMDR/CDR call logging & accounting

Shoretel 9

Shoretel 9

Data items

DescriptionData typeColumn name
Record IDstringFLAG1
Call timedatetimeCALL_TIME
User extstringEXT
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
Call typestringCALL_TYPE
DirectionstringDIRECTION
Dialed numberstringDIALED_PHONE
Caller numberstringCALLER_PHONE
Trunk memberstringFLAG2
Trunk groupstringFLAG3
TrunkstringTRUNK
Account codestringACC

Interested in reports for PBX usage?

Our offering includes the PBX Reports utility with manual, scheduled, and email report capabilities, a built-in web server, and additional features. You can establish your call accounting application for Shoretel 9. Check our PBX Reports utility.

Want PBX call logs in a database?

As a standard feature, the logger is designed to capture and export SMDR or CDR data in real-time to your database. Check our article about call logging to a database.

Shoretel 9 related connection settings

Shoretel 6
Shoretel 7
Siemens HiPATH 1100
Siemens Hicom-118
Siemens Hicom-150 OfficeCom v2

Quick jump to the connection settings for other PBXs or connection formats ↴

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