Shoretel 9. SMDR/CDR data format and connection settings

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Selecting the correct parser for Shoretel 9

Shoretel 9

Data items

Description	Data type	Column name
Record ID	string	FLAG1
Call time	datetime	CALL_TIME
User ext	string	EXT
Call duration	datetime	CALL_DURATION
Call duration (s)	integer	CALL_DURATION_S
Call type	string	CALL_TYPE
Direction	string	DIRECTION
Dialed number	string	DIALED_PHONE
Caller number	string	CALLER_PHONE
Trunk member	string	FLAG2
Trunk group	string	FLAG3
Trunk	string	TRUNK
Account code	string	ACC

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