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Shoretel 6. SMDR/CDR data format and connection settings


This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Selecting the correct parser for Shoretel 6

Parser Selection For Shoretel 6 - SMDR/CDR call logging & accounting

Shoretel 6

Shoretel 6

Data items

DescriptionData typeColumn name
Call timedatetimeCALL_TIME
ExtstringEXT
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
Call typestringCALL_TYPE
DirectionstringDIRECTION
Dialed phonestringDIALED_PHONE
Caller phonestringCALLER_PHONE
Call notestringFLAG1
Billing codestringFLAG2
Friendly billing codestringFLAG3
LockedstringFLAG4
Workgroup callstringFLAG5
Long distancestringFLAG6

Interested in reports for PBX usage?

The PBX Reports utility that we provide includes a variety of reporting options such as manual, scheduled, and email, alongside a built-in web server and more. Implement your call accounting system for Shoretel 6. Check our PBX Reports utility.

Want PBX call logs in a database?

The standard functionality includes the logger capturing and exporting SMDR or CDR data in real-time to your database. Check our article about call logging to a database.

Shoretel 6 related connection settings

Selta SAM Office 8
Selta Sti 100
Shoretel 7
Shoretel 9
Siemens HiPATH 1100

Quick jump to the connection settings for other PBXs or connection formats ↴

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.