Shoretel 6. SMDR/CDR data format and connection settings

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Selecting the correct parser for Shoretel 6

Shoretel 6

Data items

Description	Data type	Column name
Call time	datetime	CALL_TIME
Ext	string	EXT
Call duration	datetime	CALL_DURATION
Call duration (s)	integer	CALL_DURATION_S
Call type	string	CALL_TYPE
Direction	string	DIRECTION
Dialed phone	string	DIALED_PHONE
Caller phone	string	CALLER_PHONE
Call note	string	FLAG1
Billing code	string	FLAG2
Friendly billing code	string	FLAG3
Locked	string	FLAG4
Workgroup call	string	FLAG5
Long distance	string	FLAG6

Interested in reports for PBX usage?

The PBX Reports utility that we provide includes a variety of reporting options such as manual, scheduled, and email, alongside a built-in web server and more. Implement your call accounting system for Shoretel 6. Look here

Want PBX call logs in a database?

The standard functionality includes the logger capturing and exporting SMDR or CDR data in real-time to your database. Follow this link

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