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Samsung OfficeServ 500. SMDR/CDR data format and connection settings


This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Samsung OfficeServ/iDCS programming codes

MMC830
IP Address - e.g. 192.168.01.20
Subnet Mask - usually 255.255.255.0 (same network)
LAN Gateway - e.g. 192.168.1.3
Card Reset - YES

MMC 829
[01]. SMDR - Destination set to PC (Port 5100)
[02]. UCD Report - Destination set to PC (Port 5101)
[06]. Periodic UCD - Destination set to PC (Port 5105)

then Update LAN - YES

MMC 725. Turn on all options except Page header

MMC 210
PERI UCD Report - On
PERI UCD SIO - Off

MMC 501. PERI UCD Report. Set to 03 sec


MMC 722. Assign ACD Group Supervisor key to keyset(s) and set up auto clearing of data at 23:59pm each night, and auto-printing every hour. (If you do not do this, then the Reports in ACD Supervisor will not work).

Samsung OfficeServ 7200,7300,7400 programming using the Installation Tool

Note: if your SMDR settings have the "Call index" option then you should set it to "Off".

SMDR settings

Fig.1 SMDR settings

LAN settings

Fig.2 LAN settings

Compatible Samsung OfficeServ Systems

Also the PBX logger can work with:
Samsung DS-5038S OfficeServ PABX system

Configuring PBX Data Logger as a TCP client

Our software should work in the TCP client mode. It means that our software will initiate connection with the PBX and the PBX will work as a server. Add one or several PBX IP addresses here (the IP address of the (none)). The port number should match the port that you have defined within the PBX (5100 in the example below).

1. Add a new configuration with the TCP data source (if you didn't it before).

TCP/IP Data Interface

2. Configure the TCP settings as shown below.

TCP Client Mode - Samsung OfficeServ

192.168.1.220

5100

192.168.1.220:5100

Selecting the correct parser for Samsung OfficeServ 500

Parser Selection For Samsung OfficeServ 500 - SMDR/CDR call logging & accounting

Samsung OfficeServ 500

Samsung OfficeServ 500

Data items

DescriptionData typeColumn name
ExternalstringEXT
Authorization codestringAUTH
TrunkstringTRUNK
Call timedatetimeCALL_TIME
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
Call typestringCALL_TYPE
DirectionstringDIRECTION
CostfloatCOST
Caller phonestringCALLER_PHONE
CID namestringFLAG3
Dialed phonestringDIALED_PHONE
DNISstringDNIS

Interested in reports for PBX usage?

The PBX Reports utility we offer includes multiple report types - manual, scheduled, and via email, built-in web server, and additional features. Easily implement your call accounting system for Samsung OfficeServ 500. Check our PBX Reports utility.

Want PBX call logs in a database?

In real-time, the logger captures and exports SMDR or CDR data to your database as a standard feature. Check our article about call logging to a database.

Samsung OfficeServ 500 related connection settings

Samsung NX-820
Samsung OfficeServ 100
Samsung OfficeServ 7030
Samsung OfficeServ 7070
Samsung OfficeServ 7200

Quick jump to the connection settings for other PBXs or connection formats ↴

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.