Rolm 9751 (ACD ANS REPORT). SMDR/CDR data format and connection settings

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Rolm 9751 (ACD ANS REPORT)

Data items

Description	Data type	Column name
Call time	datetime	CALL_TIME
Call time	datetime	CALL_TIME2
Number of calls answered	integer	FLAG1
Number of calls answered	integer	FLAG2
Calls answered within 10 seconds	integer	FLAG3
Calls answered within 20 seconds	integer	FLAG4
Calls answered within 30 seconds	integer	FLAG5
Calls answered within 40 seconds	integer	FLAG6
Calls answered within 50 seconds	integer	FLAG7
Calls answered within 60 seconds	integer	FLAG8

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