Allworx. SMDR/CDR data format and connection settings
This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.
Allworx 24x/Allworx 6x
Advanced PBX Data Logger connects to the Allworx 24x/6x using the following the TCP client mode. Follow these step-by-step instructions to properly configure your Allworx 24x/6x:
1. Open the Allworx Administrator web interface (<Allworx system IP>:8080 in your browser).
2. Go to Home > Reports > Call Details > Call Details Settings.
3. Verify that your Allworx is configured to store live & completed calls, stream live & completed calls and that the "Call Detail Streaming Port" is set to "16366"
If necessary, click on the modify link on the top of the page to edit your configuration. Set the "Call Detail Storage and Call Detail Streaming" to "Live and Completed Calls". Also make sure that the "Call Detail Streaming Port" is set to "16366". When you are finished, click the "Update" button to save your changes.
Configuring PBX Data Logger as a TCP client
Our software should work in the TCP client mode. It means that our software will initiate connection with the PBX and the PBX will work as a server. Add one or several PBX IP addresses here (the IP address of the (none)). The port number should match the port that you have defined within the PBX (16366 in the example below).
1. Add a new configuration with the TCP data source (if you didn't it before).
2. Configure the TCP settings as shown below.
192.168.1.220
16366
192.168.1.220:16366
Selecting the correct parser for Allworx
Allworx
Allworx
Data items
Description
Data type
Column name
Call ID
string
FLAG4
Call leg ID
string
FLAG5
Is live
integer
FLAG6
Terminator
integer
FLAG7
Call type
integer
CALL_TYPE
Call time
datetime
CALL_TIME
Call duration (s)
integer
CALL_DURATION_S
Call duration
datetime
CALL_DURATION
Source device
string
SOURCE_DEVICE
Source device name
string
SOURCE_DEVICE_NAME
Destination device
string
DEST_DEVICE
Destination device name
string
DEST_DEVICE_NAME
Direction
string
DIRECTION
Caller name
string
FLAG1
Called name
string
FLAG2
Trunk
string
TRUNK
Caller number
string
CALLER_PHONE
Extension
string
EXT
Called name
string
CALLED_NAME
Dialed number
string
DIALED_PHONE
Pin
string
ACC
DNIS
string
DNIS
Interested in reports for PBX usage?
We offer the versatile PBX Reports utility, which comes with manual, scheduled, and email reports, a built-in web server, and other functionalities. You can implement your call accounting application for Allworx. Check our PBX Reports utility.
Want PBX call logs in a database?
The logger's standard feature includes the real-time capture and exportation of SMDR or CDR data to your database. Check our article about call logging to a database.
Quick jump to the connection settings for other PBXs or connection formats ↴
Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.