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Inter-Tel 5000. SMDR/CDR data format and connection settings


This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Configuring PBX Data Logger as a TCP client

Our software should work in the TCP client mode. It means that our software will initiate connection with the PBX and the PBX will work as a server. Add one or several PBX IP addresses here (the IP address of the (none)). The port number should match the port that you have defined within the PBX (4000 in the example below).

1. Add a new configuration with the TCP data source (if you didn't it before).

TCP/IP Data Interface

2. Configure the TCP settings as shown below.

TCP Client Mode - Inter-Tel 5000

192.168.1.220

4000

192.168.1.220:4000

Configuring a data parser

You need to activate the "ASCII data query plugin" and specify the password request. Please remove the password on your PBX because the request string depends on this password. The request string for the empty password is:

#02#00#00#00#84#00

Data Parser for Inter-Tel 5000

Inter-Tel 5000

Data Request

List of Data Requests

Data items

DescriptionData typeColumn name
Call typestringCALL_TYPE
ExternalstringEXT
TrunkstringTRUNK
PhonestringDIALED_PHONE
Call timedatetimeCALL_TIME
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
CostfloatCOST
AccountstringACC

Interested in reports for PBX usage?

We offer the PBX Reports utility, which includes various manual, scheduled, and email reports, a built-in web server, and other features. You can implement your call accounting system for Inter-Tel 5000. Look here

Want PBX call logs in a database?

This is the standard feature: the logger captures and exports SMDR or CDR data in real-time to your database. Follow this link

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