AudioCodes VoIP Gateway call logging
The following data will be logged from AudioCodes VoIP Gateway. The program can extract several data fields: Call type, Call time, Connect time, Release time, Ring, Cid Port Number, Call Identifier, Trunk, Selected B-Channel, Conference ID, Trunk group, Endpoint Type, Call Originator, Direction, Source IP Address, Destination IP Address, Source Phone Number Type, Source Phone Number Plan, Source Phone Number, Destination Phone Number Type, Destination Phone Number Plan, Destination Phone Number, Call duration (sec), Call duration, Coder, Packet Interval, RTP IP Address, RTP Port, Initiator of Call Release, Termination Reason, Fax Transaction during the Call, Number of Incoming Packets, Number of Outgoing Packets, Local Packet Loss, Number of Outgoing Lost Packets, Unique RTP ID, RTP Delay, RTP Jitter, Local RTP SSRC, Remote RTP SSRC, Redirect Reason, Redirection Phone Number Type, Number of Generated Metering Pulses, Redirection Phone Number Plan, Redirection Phone Number.
Your telephone system (or PBX, PABX) produces a packet of data (a call record) after every phone call your company or office makes through it. These call records contain important information about each call, including whether it was an incoming call, and outgoing call, or another type, such as an internal (extension to extension) call.
Call log records from AudioCodes VoIP Gateway contain information about the caller phone and the dialed phone, as well as extra information such as the call duration, the time of the call, and other information, such as which telephone line (trunk) was used to carry the call.
The usual practice of AudioCodes VoIP Gateway call logging involves capturing these call records, parsing it, and storing them in a database, and their subsequent retrieval by way of a reporting interface.
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