Mitel SX 2000 call logging

The following data will be logged from Mitel SX 2000. The program can extract several data fields: Flag 1, Call time, Call duration, Call duration (s), Calling party, Trunk, Extension, Direction, Attendant answered or initiated the call, Time to answer, Dialed phone, Call completion status, Call flags, Called party, LDN called, Transfer flag, Transfer destination (3rd party), Account code, Route optimization flag, System identifier, Autovon call priority level, ANI, DNIS, Call ID, Suite ID, Call sequence ID, Associated call ID.

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Your telephone system (or PBX, PABX) produces a packet of data (a call record) after every phone call your company or office makes through it. These call records contain important information about each call, including whether it was an incoming call, and outgoing call, or another type, such as an internal (extension to extension) call.

Call log records from Mitel SX 2000 contain information about the caller phone and the dialed phone, as well as extra information such as the call duration, the time of the call, and other information, such as which telephone line (trunk) was used to carry the call.

The usual practice of Mitel SX 2000 call logging involves capturing these call records, parsing it, and storing them in a database, and their subsequent retrieval by way of a reporting interface.

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Mitel SX 2000 call logging

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