Avaya (Enhanced Unformatted Output Format ACM 4.0+). SMDR/CDR data format and connection settings

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Avaya Communication Manager 4.X

1. Change node-name ip and add a new entry that hosts our PBX Data Logger application.
2. Change ip-services add a new entry of CDR1, and fill out the rest of the values. If you go to page three, you may need to set the "Secure" or "Reliable" option to N.
3. Change system cdr and setup the link how you want it outputted.
4. Disable the switch for "Legacy" output.
5. Our software expects date in MMDDYY format if nothing else is specified explicitly.

Our software does not support Reliable Session Protocol. You need to select another protocol type in your PBX

Selecting the correct parser for Avaya (Enhanced Unformatted Output Format ACM 4.0+)

Avaya (Enhanced Unformatted Output Format ACM 4.0+)

Data items

Description	Data type	Column name
Call date and time	datetime	CALL_TIME
Call duration (s)	integer	CALL_DURATION_S
Condition code	string	CALL_TYPE
Direction	string	DIRECTION
Access code dialed	string	FLAG1
Access code used	string	FLAG2
Dialed phone	string	DIALED_PHONE
Caller phone	string	CALLER_PHONE
Extension	string	EXT
Account	string	ACC
Auth code	string	AUTH
FRL	string	FLAG4
Incoming circuit ID	string	CIRCUIT_ID_IN
Outgoing circuit ID	string	CIRCUIT_ID_OUT
Feature flag	string	FLAG5
Attendant console	string	FLAG6
Incoming TAC	string	FLAG7
Node number	string	FLAG3
ISDN NSV	string	ISDN_NSV
IXC	string	IXC
Bearer capability class	string	BCC
Message-Associated User-to-User Signaling	string	MA_UUI
Resource flag	string	RESOURCE_FLAG
Packet count	string	PACKET_COUNT
Temporary-signaling connection	string	TSC
Bandwidth	string	BANDWIDTH
ISDN CC	string	ISDN_CC
ISDN CC 2	string	ISDN_CC2

Interested in reports for PBX usage?

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Want PBX call logs in a database?

In real-time, the logger captures and exports SMDR or CDR data to your database as a standard feature. Follow this link

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