How to Get Support
Before contacting us, please read the help file that comes with the product and browse or search the Knowledge Base. You may also want to read the Tutorials section for each product (select product from the left menu, then Tutorials). Your questions may have already been answered.
Contact Us - Registered customers
If you have already purchased license(s) for our product(s), please write to
or use the contact form below, and specify your order number. We quickly respond to all questions
submitted to this e-mail address in the order they are received.
Our staff is available to respond to your inquiries 24 hours a day, excluding holidays. Messages are normally answered within one business day.
Tech. support for unregistered customers
If you are not yet a AGG Software customer, please use Our Forum and submit your questions.
Additionally you can read this nice article: How to Report Bugs Effectively
Problem submission form
If you have a technical question you can use this form to submit an inquiry, and will usually receive a reply within one business day.
You can send mail directly to
but your answers to the following questions will almost certainly result in a faster solution of any problems. To fill out this form, click the appropriate boxes, scroll down as necessary, fill in your e-mail address, and, when you have done this, click the "Submit to Support" button.